Case Studies / Whitepapers

Featured Case Studies:

DIGITEL helps Southside Medical improve their patient experience

Digitel deploys SIP Trunking and Cisco Unified Communication Solution to connect offices and gain an immediate ROI

Video Case Study: Cities of Opelika, AL and Smyrna, GA
A lesson in public service, Powered by the network

Toyota Forklift Distributor increases Customer Responsiveness with Cisco Unified Communications

Our Lady of the Valley School - Promoting More Effective Communication with Parents and Students

Contact Center – Digitel helps Mann Bracken LLC Collect on the Call of Convergence

Featured White Papers:

Avaya's acquisition of Nortel:  What it means for our Customers 
IDC Analyst Connection White Paper

Why VoIP for Small and Medium Businesses
Productivity and the IPC Business Case – Sage Research

Application Convergence Basics – Technology Backgrounder
By Larry Hettick and Steven Taylor

Enhancing Business with Smarter, More Effective Communications – Cisco Systems

Unified Communication Industry Study – Forrester Research Highlighting UnifiedCommunication Applications in Retail, Healthcare and Finance

Voice Security Primer: Protecting the Voice Infrastructure, Call-Management System, Applications, and Endpoints – Cisco

Insiders Track to Leveraging Contact Center Innovation – Business Communication Review

Unified Communication Transform Business Communication – Forrester Research

The Business Value of Unified Communications - Cisco