Norstar Integrated Communications System

Norstar Integrated Communications Portfolio is comprised of telephony solutions for small-to-medium businesses and branch offices, with growth up to 248 ports (192 stations). This fully digital platform brings together all your communications - voicemail, fax, email, computer and telephone - right at your desktop. Advanced integrated applications include enhanced call centers and computer telephony integration.

Evolve your telephony network with Norstar.
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Features & Benefits

• High bandwidth to the desktop enables use of applications such as ISDN, DSL and Computer Telephony Integration (CTI).
• Scalable, integrated applications include desktop messaging, fax messaging, digital networking, private networking, CTI, and call centers.
• Digital technology creates a platform for current and future PC-based applications.
• High-quality solution delivers a Mean Tested Time between Failure (MTBF) rate of over 100 years.
• Modular, scalable design of Norstar systems offers solutions for a business' needs today, as well as a migration path to meet the needs as a business grows.

Nortel Norstar ICS Portfolio

The Norstar Compact ICS
Designed for growing businesses, the Norstar Compact Integrated Communications System (CICS) offers from 4 to 8 lines and 8 to 24 telephone extensions. It supports all Norstar and Business Series telephones, including fully-featured digital functions with LCD and soft keys. Easily add Norstar applications, such as voice mail, automated attendant, computer telephony integration (CTI), and automatic call distribution (ACD).

Key Features:
• From 4 to 8 lines and 8 to 24 telephone extensions
• Voicemail, automated attendant, and internal fax switch support
• Supports Digital Mobility plus all Norstar and Business Series phones
• Modular, scalable design
• High bandwidth to the desktop

The Norstar Modular ICS
The Norstar Modular Integrated Communications System (ICS) is a key system designed for growing small-to-medium businesses and is expandable up to 248 ports. Advanced integrated applications include voice messaging, unified messaging, digital networking, enhanced call centers and speech recognition. The Modular ICS can grow with your business through the addition of trunk and station modules as you need them.

Key Features:
• High bandwidth to the desktop enables you to use applications like ISDN and CTI
  without changing your existing wiring.
• Modular, scalable design lets you choose the system that fits your needs today,
  while planning for the future.
• Digital technology creates a platform for current and future PC-based applications.
• Wide range of call processing and call handling features designed to drive
  productivity and profitability into your business.
• Reliability with one of the highest mean time between failures in the industry over 100 years.
• Leverage Digital Mobility to provide increased employee productivity and collaboration,
  improved customer service, significant cost savings, new revenues
  and growth opportunities.